Shipping Information

Free Delivery

• UK orders
  All UK orders are shipped free of charge via Royal Mails Super Saver Recorded Delivery. This service typically takes 3 days.
  Should you wish to receive your order sooner, you can upgrade to one of the other services provided by Royal Mail, or to a Courier service if your order is too large for the Royal Mail. The cost of ugrading to a different service is shown below.
• International orders
  International Orders are shipped free of charge via Royal Mails Airmail service. This service does not provide a tracking facility. Should you wish to be able to track your order than you can upgrade at cost (see below) to Royal Mails International Signed For service or a courier service. These services can be quite expensive.

Discreet Billing and Packaging
Your privacy is of the utmost importance to us. To that end our delivery and billing service is as discreet as possible.
All orders are shipped in plain unbranded packaging with no mention of the contents of the parcel on any of our outer packaging.
Your credit or debit card statement will show only the name ‘Pureclinica Ltd'. Any parcels you receive from us will look like the images shown below. 

Same Day Despatch
If you place your order before 3pm on any working day, we will dispatch it the very same day guaranteed. If your order is placed after 3pm or on a weekend it will be shipped the next working day.

Cost of Delivery Upgrades:

UK orders:

• Super Saver Royal Mail Delivery is 100% free.
• 1st Class Royal Mail Signed For Delivery is £2.90 per order
• Guaranteed Next Working Day Delivery is £4.90 per order
• Guaranteed Saturday Delivery is £9.90 per order

European Union orders:

• Royal Mail Standard Airmail Delivery is 100% free.
• Royal Mail Airmail Signed For is £6.90 per order (please note this service only allows tracking up to the point at which the parcel leaves the UK. After this it cannot be tracked)
• 3 to 5 Day Courier Service with tracking is £16 per order

Interntional orders (excluding Europe)

• Royal Mail Standard Airmail Delivery is 100% free.
• Royal Mail Airmail Signed For is £7.90 per order (please note this service only allows tracking up to the point at which the parcel leaves the UK. After this it cannot be tracked)
• Economical Courier Service with tracking is £21 per order