Shipping Information

Free Delivery

  • USA orders
    All UK orders over $75 are shipped free of charge via USPS from Fulfilment Centres in Las Vegas or Illinois. Should you wish to receive your order much sooner, you can upgrade to one of the other courier services available at checkout at cost price.  
  • UK orders
    All UK orders over £50 are shipped free of charge via Royal Mail's First Class Recorded Delivery. This service typically takes 1 to 2 days.
    Should you wish to receive your order sooner, you can upgrade to one of the other services provided by Royal Mail, or to a Courier service if your order is too large for the Royal Mail. The cost of ugrading to a different service is shown below.
  • International orders
    International Orders are shipped from the UK or from the USA depending on country, and are charged a standard rate of £3.99 via Royal Mail's Airmail service or USPS Internaitonal Delivery. This service does not provide a tracking facility. Should you wish to be able to track your order than you can upgrade at cost (see below) to Royal Mail's International Signed For service or a Courier service from the USA. These services can be quite expensive.


Discreet Billing and Packaging
Your privacy is of the utmost importance to us. To that end our delivery and billing service is as discreet as possible. 
All orders are shipped in plain unbranded packaging with no mention of the contents of the parcel on any of our outer packaging. 
Your credit or debit card statement will show only the name ‘Pureclinica'. Any parcels you receive from us will look like the images shown below. 


Same Day Shipping
If you place your order before 2pm on any working day (Eastern time for USA), we will dispatch it the very same day guaranteed. If your order is placed after 2pm or on a weekend it will be shipped the next working day.


Cost of Delivery Upgrades:

USA orders:

  • For orders over $75 USPS Delivery is 100% free.
  • Two Business Day Delivery: For two day delivery, you must place your order between Monday - Friday by 2:00pm Eastern time to qualify.
  • One Business Day Delivery: By selecting this option you can have your order in hand within one business day. This is the best option if you need your shipment in a hurry. We can only honour the one day commitment if your order is placed between Monday to Friday before 2pm Eastern time.
  • Military: Military shipping normally arrives within three to seven business days. Due to restrictions, this is the only shipping option we have available for FPO, APO, or DPO military addresses.


UK orders:

  • For orders over £50 Royal Mail Delivery is 100% free.
  • 1st Class Royal Mail Signed For Delivery is £2.99 per order
  • Guaranteed Next Working Day Delivery is £4.90 per order
  • Guaranteed Saturday Delivery is £9.90 per order

 

European Union orders:

  • Royal Mail Standard Airmail Delivery is £3.99.
  • Royal Mail Airmail Signed For is £6.90 per order (please note this service only allows tracking up to the point at which the parcel leaves the UK. After this it cannot be tracked)
  • 3 to 5 Day Courier Service with tracking is £16 per order

 

Interntional orders (excluding Europe)

  • Royal Mail Standard Airmail Delivery is £3.99.
  • Royal Mail Airmail Signed For is £7.90 per order (please note this service only allows tracking up to the point at which the parcel leaves the UK. After this it cannot be tracked)
  • Economical Courier Service with tracking is £21 per order
  • For orders to Latin America, your order will be shipped from the USA via international courier.